FAQ's Ream
Ream? What is that?!
What exactly is Ream?
Imagine it as a Patreon, but specifically crafted with authors and readers in mind. That means a superior reading experience and features that benefit both writers and readers!
What’s the benefit of supporting an author through a subscription?
Supporting an author through a subscription is like fueling the engines of a starship bound for uncharted worlds. First off, you get a direct line to the captain—that's me, by the way. Your voice becomes a co-pilot, helping to steer the course of characters, plots, and even those scenes that leave you breathless. And let's not forget, it's the ultimate insider pass. Early access to chapters, bonus scenes, and exclusive stories that aren't just tales—they're whole experiences.
Financially, it's a savvy move -- Each new release is sent straight to your personal library without you lifting a finger. And since we're talking about a prolific author here, your library's gonna be the talk of the galaxy.
Most importantly, your subscription is like the lifeblood of my work. It allows me the freedom to focus on crafting high-quality stories, knowing I have a dedicated audience who's got my back. Your support doesn't just matter; it's a transformative force.
Where do I go to access the chapters?
You can delve into all the content either directly on Ream or via Bookfunnel (after release).
Are Ava's books exclusive to this platform?
No. While members get the perk of early access, the books will also be made available for the general public to purchase and enjoy.
What if the book has already started?
No sweat—if the book's already in motion when you hop aboard, you still get full access to all the benefits of your chosen tier. Think of it like catching a thrilling movie that's already started; you can still savor the excitement and look forward to what comes next. And hey, with on-demand access to past content, you can always play catch-up. So jump in, the water's fine—or should I say, the starship's engines are already warmed up.
What's the process for leaving comments?
While navigating through chapters on Ream, you'll come across an option that allows you to drop your thoughts and comments. And please comment, I love reading your thoughts and reactions!
Do I have to comment?
Absolutely not. There's no mandatory roll call or participation trophy here. You can be as vocal or as silent as you like. You're still a cherished member of the crew, co-piloting this interstellar journey whether you man the comms or not. Choose your level of support, snag the perks, and enjoy the ride—no strings attached.
Is there a minimum subscriber time required to receive the perks?
Nope, no clock ticking or countdown here. From the moment you hit 'subscribe,' you're in. All the perks that come with your chosen tier are instantly yours—no probation period, no waiting game.
Will the books be available outside of Ream?
Eventually, yes. Once the books I'm crafting on Ream are finalized, they'll join my other works in various formats—ebook, paperback, and audiobook. You're getting a backstage pass to the creative process here, but the final products will eventually hit the mainstream shelves.
Is there a Ream App?
Yes! Check here:https://ream.tawk.help/article/how-to-download-the-ream-app
Ebook and Audiobook Delivery
How do I get my Ebooks and Audiobooks?
After release, you will receive an email providing access to your Ebooks/Audiobooks from BookFunnel. Click that link and follow the instructions to read online or download the Ebook/Audiobook to your Bookfunnel app, Kindle, iPhone, Android, Nook or Kobo device.
If you don't receive the email, please check your Spam folder or your Promotions folder if you use Gmail.
If you have any issues accessing your Ebook or Audiobook, there is a Need Help? link at the top right corner of the book download page. If you do not receive a download email, visit https://bookfunnel.com/help/
The email will be sent to the address you provided when signing up to Ream.
How do I access my BookFunnel Library?
To access your BookFunnel Library, log in using the email address at https://My.BookFunnel.com. Your library contains all ebooks from BookFunnel, regardless of the author.
How can I read my ebook?
You can read ebooks on various devices, including:
- Kindle Fire tablets (2015+),
- Nook tablets (2014+),
- Kobo eReaders (excluding Kobo Aura),
- Apple devices with iOS 10+ (2016+),
- Android Tablets/Phones (2013+),
- And computers using Chrome or Firefox browsers.
How do I listen to my audiobook?
Listen to audiobooks using:
- The BookFunnel app,
- DRM-free MP3 downloads,
- By streaming in the BookFunnel cloud player. The app is supported on Android (5.1+), iOS (11+), and Amazon Fire Tablet (5th Gen+).
How can I get help with BookFunnel?
For ebook and audiobook assistance, visit https://getbookfunnel.com for support.
What happens to my content if I decide to cancel my subscription?
You can cancel your membership anytime; I understand that circumstances change. However, please know that once you cancel, you will lose immediate access to all the ebooks and audiobooks in your personal Bookfunnel library. So, if you're thinking of leaving Ream, you might want to consider timing your cancellation just before your next billing cycle begins. I'd hate to see you go, but I want to make the transition as smooth as possible for you.
Do you offer refunds?
I do not offer refunds. If you are unhappy with your chosen tier, please cancel further payments so you aren't charged again.
Who do I contact for technical support?
For support, please email:info@reamstories.com
Other Questions
Can I get a signed copy of your books?
Currently, we do not offer signed books. Keep an eye on our website for future availability.
Can I request bulk orders for events or book clubs?
Certainly! We accommodate bulk orders for events, book clubs, or special occasions. Please contact us at ava[at]avamarten.com with your specific requirements, and we'll assist you.
How can I stay updated on new book releases and promotions?
To stay informed about our latest book releases, promotions, and exclusive offers, we recommend subscribing to our newsletter. You can find a sign-up option on our website's homepage or during the checkout process.
Why aren’t your books available on Kindle Unlimited (KU)?
For a book to be available in Kindle Unlimited, it must be exclusive to Amazon. This is an Amazon-enforced rule, and individual authors can't bypass it. We prioritize making our books available to a wide range of readers, including in libraries and international vendors.
Can I request your books in my local library?
If you can't find Ava Marten’s books in your current library catalog, it means they haven't purchased a copy yet. You can request that your library order a print or digital copy. Our books are available through the majority of vendors and in digital and print formats.